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Downloadable media – Library account problem

Use this form only if you have already submitted the support request form on the OverDrive® help site and you have received a response directly from OverDrive® indicating that your library card is blocked from downloading.

Due to security reasons, OverDrive® technical support staff are not able to access your library account. However, when you submit the form below, it is received by designated library staff. We can identify and resolve your library account problem so that you can resume downloading ebooks and audiobooks from OverDrive®.


Your name (required):

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Your library card # (required):

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