Downloadable problem

Use this form only if you have already submitted the OverDrive® support request form and you have received a response directly from OverDrive® indicating that your library card is blocked from downloading.

Due to security reasons, OverDrive® technical support staff are not able to access your library account. However, when you submit the form below, it is received by designated library staff. We can identify and resolve your library account problem so that you can resume downloading ebooks and audiobooks from OverDrive® and contaact you with information about the status of your library account..


Your name (required):

Your email (required)

Your library card # (required):

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Collier County Public Library
2385 Orange Blossom Drive - Naples, Florida 34109
Administration: (239) 593-3511 - General information: (239) 593-0334
webmaster@collier-lib.org